WELCOME TO OUR CLINIC!
COVID-19 UPDATE (as of December 7, 2020)
Rockwall Veterinary Hospital is committed to keeping our furry patients and their pet parents healthy during this coronavirus pandemic.
If you have an appointment, please call 972-771-9800 when you arrive, you and your pet will REMAIN in your vehicle.(Our phones are very busy, we are doing our best to get to your call as soon as we can) When you call to let us know you have arrived, a technician will call you back when we are ready for your pet’s exam/treatment and get a history over the telephone. The technician will instruct you to meet them beside your vehicle with your dog on a leash and cat inside it’s carrier. The technician will exchange leashes and bring your pet inside for the treatment, while you remain in your vehicle.
We are doing our best and following the State of Texas COVID 19 guidelines.
This means that each appointment will take longer, please be patient with us as we make these adjustments.
We ask for your patience and cooperation as we implement new protocols and procedures that ensure the safety of our customers and our employees. In our 62 years of serving the community of Rockwall, we have faced many challenges together. But we have never wavered in our commitment to support our customers and provide the health care our furry patients deserve. This pandemic is no different.
IF you have COVID, have been exposed to COVID or are feeling sick, please reschedule any appointments for a later date.
We will continue to monitor the situation and implement any recommended public health measures as directed by the CDC.
If you have any questions or to let us know you are coming by for medication, supplies, or an appointment,
please call us at 972-771-9800, and we’ll be happy to assist you.
If you have an appointment, please call 972-771-9800 when you arrive, you and your pet will REMAIN in your vehicle.(Our phones are very busy, we are doing our best to get to your call as soon as we can) When you call to let us know you have arrived, a technician will call you back when we are ready for your pet’s exam/treatment and get a history over the telephone. The technician will instruct you to meet them beside your vehicle with your dog on a leash and cat inside it’s carrier. The technician will exchange leashes and bring your pet inside for the treatment, while you remain in your vehicle.
We are doing our best and following the State of Texas COVID 19 guidelines.
This means that each appointment will take longer, please be patient with us as we make these adjustments.
We ask for your patience and cooperation as we implement new protocols and procedures that ensure the safety of our customers and our employees. In our 62 years of serving the community of Rockwall, we have faced many challenges together. But we have never wavered in our commitment to support our customers and provide the health care our furry patients deserve. This pandemic is no different.
IF you have COVID, have been exposed to COVID or are feeling sick, please reschedule any appointments for a later date.
We will continue to monitor the situation and implement any recommended public health measures as directed by the CDC.
If you have any questions or to let us know you are coming by for medication, supplies, or an appointment,
please call us at 972-771-9800, and we’ll be happy to assist you.
HOW TO PROTECT YOURSELF AND YOUR PETS FROM COVID-19
WHAT ARE CORONAVIRUSES?
According to the Centers for Diseases Control and Prevention (CDC), “coronaviruses are a large family of viruses. Some coronaviruses cause cold-like illnesses in people, while others cause illness in certain types of animals, such as cattle, camels, and bats. Some coronaviruses, such as canine and feline coronaviruses, only infect animals and do not infect humans.”
WHAT IS THE SOURCE OF COVID-19?
At this time, the CDC does not know the specific source of the outbreak of COVID-19. However, public health officials are trying to identify the source. According to the CDC, “the first infections were linked to a live animal market, but the virus is now spreading from person to person.”
HOW IS COVID-19 SPREAD?
According to the CDC, the virus is thought to spread mainly from person-to-person. • Between people who are in close contact with one another (within about 6 feet). • Through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.
CAN PETS CONTRACT COVID-19?
We do not have a definitive answer at this time, but there is currently no evidence that pets can become sick. The “CDC has not received any reports of pets or other animals becoming sick with COVID-19. Further studies are needed to understand if and how different animals could be affected by COVID-19.” However, because animals can transmit other diseases, it’s wise to wash your hands after interacting with them. It’s important to note that any animal showing serious illness needs to be evaluated by a veterinarian.
WHAT IS THE BEST WAY TO PROTECT MY PET?
The best way to protect your pet is to wash your hands frequently, avoid touching your face with unwashed hands and avoid close contact with people who are sick. It’s also vital to disinfect all surfaces that are commonly used. Be sure to stock up on pet supplies and vaccinate your pets for other diseases. In the event you become ill, designate someone who could help with short- or long-term care of your pet. In addition, stay home and cover your coughs and sneezes. Limit contact with your pets if you or someone you are close to contracts the coronavirus.
IF I’M SICK, HOW SHOULD I CARE FOR MY PETS?
The CDC recommends that if possible, “have another member of your household care for your animals while you are sick. If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with pets and wear a face mask.” It’s important to avoid “petting, snuggling, being kissed or licked, and sharing food.”
SHOULD I AVOID CONTACT WITH PETS OR OTHER ANIMALS IF I AM SICK WITH COVID-19?
According to the CDC, “you should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people. Although there have not been reports of pets and other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus.”
ARTICLE FROM WWW.TVMA.ORG
According to the Centers for Diseases Control and Prevention (CDC), “coronaviruses are a large family of viruses. Some coronaviruses cause cold-like illnesses in people, while others cause illness in certain types of animals, such as cattle, camels, and bats. Some coronaviruses, such as canine and feline coronaviruses, only infect animals and do not infect humans.”
WHAT IS THE SOURCE OF COVID-19?
At this time, the CDC does not know the specific source of the outbreak of COVID-19. However, public health officials are trying to identify the source. According to the CDC, “the first infections were linked to a live animal market, but the virus is now spreading from person to person.”
HOW IS COVID-19 SPREAD?
According to the CDC, the virus is thought to spread mainly from person-to-person. • Between people who are in close contact with one another (within about 6 feet). • Through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.
CAN PETS CONTRACT COVID-19?
We do not have a definitive answer at this time, but there is currently no evidence that pets can become sick. The “CDC has not received any reports of pets or other animals becoming sick with COVID-19. Further studies are needed to understand if and how different animals could be affected by COVID-19.” However, because animals can transmit other diseases, it’s wise to wash your hands after interacting with them. It’s important to note that any animal showing serious illness needs to be evaluated by a veterinarian.
WHAT IS THE BEST WAY TO PROTECT MY PET?
The best way to protect your pet is to wash your hands frequently, avoid touching your face with unwashed hands and avoid close contact with people who are sick. It’s also vital to disinfect all surfaces that are commonly used. Be sure to stock up on pet supplies and vaccinate your pets for other diseases. In the event you become ill, designate someone who could help with short- or long-term care of your pet. In addition, stay home and cover your coughs and sneezes. Limit contact with your pets if you or someone you are close to contracts the coronavirus.
IF I’M SICK, HOW SHOULD I CARE FOR MY PETS?
The CDC recommends that if possible, “have another member of your household care for your animals while you are sick. If you must care for your pet or be around animals while you are sick, wash your hands before and after you interact with pets and wear a face mask.” It’s important to avoid “petting, snuggling, being kissed or licked, and sharing food.”
SHOULD I AVOID CONTACT WITH PETS OR OTHER ANIMALS IF I AM SICK WITH COVID-19?
According to the CDC, “you should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people. Although there have not been reports of pets and other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus.”
ARTICLE FROM WWW.TVMA.ORG
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